Delivery & Returns
Delivery
Unfortunately due to the current circumstances we will only be dispatching from our warehouses MONDAY - FRIDAY. This means orders placed on a Friday will be dispatched on the Monday so don't panic if you don't receive your shipping confirmation over the weekend!
Delivery time
The Netherlands
1 -2 business days
Rest of Europe
2-5 business days
US, Canada & Middle East
5-7 business days
Australia & New Zealand
7-10 business days
Asia
5-7 business days
Africa
7-10 business days
South America
5-7 business days
What if i haven't receive my order?
We track all orders from the moment they leave our store. If your item does not arrive on time, just let us know and we will find your item for you and solve the problem.
Returns
Which items can be returned?
All items can be returned within 14 days of delivery. Items must be returned in their original condition and must not have been washed or worn. Notify us immediately if an item is delivered damaged. You will then be refunded the full purchase price of the item.
Do I have to pay shipping costs for my return?
Yes you have to pay return costs, but that depends from which country it comes.
I received an article as a gift. Can I return it?
Items that have been gifted must have the order number to be eligible for a refund. The return will be treated like any other return and you will receive a gift certificate worth the current sale price of the item. Please note: gifts can be returned within 14 days of the delivery date.